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Around the Country:
   
  Jan 2008: Insulting British callers make operators sick - Telegraph.co.uk report
   
 

Jan 2008: Call-center staff pays the price of job's high stress - The Washington Times report

   
  Jan 2008: Strathclyde business School & IIM Ahmedabad release survey report on UNITES.
 
   
Outsourcing Agreement with BT.
Agreement between HSBC & Unifi.
Agreement between Lloyds TBS & Unifi.
Barclays Group Globilization Network.
Memorandum of Agreement between Excel & Unites.
Memorandum of Agreement between E-Merge & Unites.
Memorandum of Agreement Between Transact & Unites.
Agreement of Apex Geospatial Pvt.Ltd.
Collective Bargaining Agreement Between (UNITES) And Infopoint.
 
 

   
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Youth from economically weaker background are being trained in both software & hardware. Read More >>
 
     
     
  Kiran Karnik
Detailed discussion with NASSCOM, New Delhi. Read More >>
     
  Devi Shetty
Heart Matters. Transcripts of our chat with the specialist himself.
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UNI Offshore outsourcing Charter
Union Network International (UNI) represents 15 million members in 150 countries in more than 900 unions worldwide. An overwhelming number of UNI members are in IT and services jobs and they are directly affected by the decisions of companies to outsource those jobs. This is an issue that has become a key challenge for UNI members and will affect workers in the developed countries and equally dramatically change the job markets and economies and working conditions of our members in developing countries. Learn More >>

UNI Call Centre Charter
The UNI Call Centre Charter is a set of broad principles designed for the call centre industry. The aim is to set a reasonable standard for this important and fast growing industry.We also hope to identify those call centres that are committed to the key principles embodied in these standards. Learn More >>
       
       
       
 
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