These studies reveal the reality of individuals getting their work done every day within organizations. Knowledge in everyday work is not self-contained, clearly defined, or unproblematic; but in the constant flux of knowing and not knowing.I used audio recordings in all the studies and I used video extensively in the first study of photocopier technicians. Three Studies In the first study, I examined how photocopier service technicians, who mostly fix broken photocopiers, soughtanbsp;...
Title | : | Knowing and not knowing in work practice |
Author | : | Yutaka Yamauchi |
Publisher | : | - 2006 |
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