Service Catalog Process Management Templates and Examples Workbook - The Service Catalog Planning, Implementation and Maintenance Guide
qService Catalog Management is akey component of the ITIL Framework. Carefully planned and documented IT Service Management (ITSM) processes are becoming an increasingly important component in the delivery of higher customer satisfaction. This book provides a wide variety of resources to boost your undertsanding and ability to implement and manage Service Catalof Management in your organization.q--Publisher.This book provides a wide variety of resources to boost your undertsanding and ability to implement and manage Service Catalof Management in your organization.aquot;--Publisher.
| Title | : | Service Catalog Process Management Templates and Examples Workbook - The Service Catalog Planning, Implementation and Maintenance Guide |
| Author | : | Gerard Blokdijk |
| Publisher | : | Lulu.com - 2008 |
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