Violence at Work

Violence at Work

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Based on case-study material, further updated for this edition, this ILO report addresses workplace violence and is intended to be a stimulus for action. The coverage is worldwide but concentrates mainly on industrialised countries where workplace violence is better documented.The BA has a wide-ranging definition of violence which includes all types of assaults, serious threats, intimidation and aquot;severe or persistent verbal abuseaquot;, as well as serious or persistent harassment. Verbal assaults of varying ... The agencya#39;s conditions of service manual, which is readily available to all staff and is publicized during induction training, includes its policy on violence. This defines violenceanbsp;...

Title:Violence at Work
Author: Duncan Chappell, Vittorio Di Martino
Publisher:International Labour Organization - 2000-01

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