Spanish-owned Santander UK is returning its Indian call centers operating since 2003 from Bangalore and Pune to Britain following a high number of complaints from customers, according to the bank.
Around 500 young employees are now out of job. These youngsters had joined the BPO industry to build their careers and earn decent salary. Some of them even have sacrificed pursuing higher education and few even under graduation. They have pledged prime youth time to serve thousands of Santander customers since 8 years.
Now, these hard working young employees have no where to go!
Isn't this weird! Santander took 8 long years to realise that the customer service they provided was not up to the mark.
So can we infer that Santander failed to train their staff effectively?
So is it because of a failed Santander management for which 500 hard working young employees were sacrificed? or is it an obvious tactic which MNCs are increasingly adopting and spoiling the future of these youngsters working in BPO hubs across developing countries?
Santander stop lying!
Pledge your support to all the affected employees by clicking on this link: <<Santander stop lying>>
Youth against corruption
Youth from various parts of Bengaluru marched towards "Freedom park" joining the rest of India in fighting for a clean and corruption free India. These youth shouted anti-corruption slogans and formed a huge candle light chain protesting the arrest of their icon "Anna" (means big brother) Hazare ji.
They also participated in a demonstration to draw attention to the large scale corruption which has been taking place in our country and is responsible for wide spread damage to nature and also to the social fabric of India. Corruption has truly become a nightmare of every Indian citizen and has to be dealt with seriously from now.
UNITES supports "India against corruption" campaign and encourages all its members to support this cause and make this movement stronger.
TABISA CONFERENCE
The Decisions for Life International Young Women's Conference is currently taking place in Amsterdam from May 9 - 11. The event draws together young women workers, trade unionists and media workers from around the globe, and is dedicated to the memory of Tabisa Sigaba, a DFL campaign leader and full time shop steward from SACCAWU (South African Commercial, Catering and Allied Workers Union). Tabisa was tragically killed in a car accident last year, but before her death one of the proposals she made was for a global young women's conference. The event in Amsterdam is held in memory of her passionate commitment to the empowerment of young women workers.
UNITES - Decisions for Life team headed by project supervisor - Prithviraj Lekkad has reached out to around 4609 young working women through grass roots trade union activities run across 5 cities namely Bengaluru, Hyderabad, Delhi, Kolkata & Kochi.
Most of these women who work in banks, call centers and as IT specialists were reached through survey questionnaires, brochures dissemination, seminars and training sessions, workshops, face-to-face individual meetings, group story-telling meetings etc. The main objective of these activities being empowering and enlightening young female workers concerning their rights at workplace, future employment opportunities and career possibilities, family building, and the work-family balance.
UNITES - Decisions for Life team observed International Women's Day by conducting meetings, training workshops, roadshows etc. across 4 cities namely Bengaluru, Delhi, Kolkata & Trivandrum.
Young women mostly from the campaign target sectors participated in these events with a lot of enthusiasm and pledged their support to the campaign.
The main objective of these activities being empowering and enlightening young female workers concerning their rights at workplace, future employment opportunities and career possibilities, family building, and the work-family balance.
We at UNITES are grateful to your for guiding us and all our members and for standing up with us and be counted when we were alone. For the first time the Corporates have agreed that they have learnt something by our continued campaign/ pressure. To reach here we have taken five years but we will continue in this path.
