24/7 Varsity Program for BPOs in AP

24/7 Customer, a leading global provider of business process outsourcing (BPO) services, has announced the launch of "24/7 Varsity," an innovative education program, in association with the Department of IT and Communications, Government of Andhra Pradesh (AP). "24/7 Varsity" is a first-of-its-kind initiative in the BPO industry.

The "24/7 Varsity" was formally inaugurated with the launch of 'Train the Trainer,' one of its key learning programs. This learning program is designed for lecturers and professors of educational institutions, to help them educate and enhance the talent of their students, and equip them with skills required to leverage career opportunities in the BPO industry.

In the first phase, English professors and lecturers from over 25 colleges across tier II cities of Andhra Pradesh will be trained regarding the various facets of communication. The sessions will take place at the 24/7 customer facility at Somajiguda, Hyderabad.

Commenting on the initiative, S Nagarajan, founder and chief operating officer, 24/7 Customer, said, "24/7 Varsity is one of the first steps taken by 24/7 Customer, to seriously address the development and nurturing of talent required by the BPO industry at an early stage."

"The sustained engagement of the government, industry, and academia will ensure the availability of quality talent, and will raise the standards of tomorrow's workforce. We are confident that this program will ensure that individuals are better prepared, and exposed to the skills required for a career in the BPO industry, which is people-oriented and talent-driven," Nagarajan said.

On completion of the program, the English professors will be able to
conduct classes, and impart the training they have received to interested students, at their respective colleges / educational institutions. At the end of the contact program, the students will be assessed and evaluated, and the certified students will then be better qualified for a career in the BPO industry. The students will also get a platform to understand the true nature of the industry, as also the long-term career opportunities the industry has to offer.